FAQ

Last updated: October 2025

We’ve gathered some common questions to help you better understand how MaJaBre Designs works.

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1. What is MaJaBre Designs?

MaJaBre Designs is a Serbia-based online store offering custom print-on-demand apparel and accessories.
Every product is made-to-order through our trusted partner Printful and shipped directly to your door.

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2. How long does order processing take?

Orders are fulfilled within 3–7 business days after payment is confirmed.
During holidays or peak periods, processing may take slightly longer.

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3. How long does shipping take?

Estimated delivery times after fulfillment:

• USA: 5–10 business days

• Europe: 5–12 business days

• International: 10–20 business days

You’ll receive a tracking number by email once your order ships.

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4. What payment methods do you accept?

We accept secure payments via:

• PayPal

• Credit and Debit Cards (processed through 2Checkout)

All payments are processed safely using encrypted checkout systems.

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5. Can I return or exchange an item?

Since all our products are made to order, we only accept returns or replacements for items that are:

• Defective

• Misprinted

• Damaged during shipping

Please contact us within 7 days of delivery with photo proof of the issue.

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6. How can I cancel my order?

Orders can only be canceled within 2 hours of placing them.
After that, your order goes into production and can’t be canceled.

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7. My order hasn’t arrived — what should I do?

If your order seems delayed or missing, contact us at admin@majabre.com with your order number.
We’ll contact our fulfillment partner Printful and the carrier to locate or replace it.

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8. Do you ship internationally?

Yes. We ship worldwide to most countries.
Shipping costs are calculated automatically at checkout based on your location.

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9. How can I contact customer support?

You can reach us through our Contact Page or directly via:
admin@majabre.com
+381 64 4303893

We usually respond within 24–48 hours (Monday–Friday).

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10. How do you handle my personal information?

We respect your privacy and protect your data through secure systems.
Please read our full Privacy Policy for more details.

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11. Are your products sustainable?

Our print-on-demand model helps reduce overproduction and waste.
Each product is printed only after you order it, ensuring a more eco-friendly process.

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12. Do you offer bulk or custom orders?

For business or event orders, contact us at admin@majabre.com with your request.
We’ll review your design and provide a custom quote.

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13. What currency do you charge in?

All prices on our website are listed in USD (United States Dollars).
If you’re outside the U.S., your bank or card provider may automatically convert the amount to your local currency.

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MaJaBre Designs
Loznica, Serbia
admin@majabre.com
+381 64 4303889
https://majabre.com